renters FAQs

What % charge should I return the car with?

You should return the EV you're sharing with 80% charge...  

This is because it takes a longer time for the battery to charge once the battery charge is above 80% so we don’t want you to have to spend too much time charging before returning the vehicle - you get more time to enjoy the EV on the road! 

Unless agreed otherwise with the Host... 

If the Host says that they are happy for you to return the EV with less than 80% charge, that's fine. Just make sure that when the Host marks the booking as 'complete', they tick the box that says you returned the EV with sufficient charge so that it doesn't raise an issue back to the Zoom EV Team.

Still have some questions?

If you still need to speak to us please contact us and let us know how we can help. We are a small team but will try to get back to you within 24 hours.