renters FAQs

The basics of sharing

1. Register

Register to join our EV sharing community for free. Guests (sharers) need to be approved by Zoom EV before they can use the platform

All booking requests will be reviewed and approved by the Host. Hosts may be individuals (peer-to-peer sharing) or businesses. All EVs are covered by Zoom EV's Insurance & Breakdown policies.

You can book an EV / PHEV from as little as 1 hour up to 31 days and anything in between. You must book the EV at least 4 hours before the desired pick-up. 

3. Drive!

Meet the Host (owner) to get the keys. They'll spend time with you to make sure you understand how to drive and charge their EV.

4. Return the EV (but not the memory)

Return the EV to the Host with 80% charge. Together you'll complete a checklist and we'll take any final payments from your account

Other articles in this section

The basics of sharingCOVID-19 - Rules for Using EVsGet ready for pick upGet ready for drop-offWhat % charge should I return the car with?How do I charge when i'm sharing an EV?
Still have some questions?

If you still need to speak to us please contact us and let us know how we can help. We are a small team but will try to get back to you within 24 hours.