What to do if I'm in an accident?
In the unfortunate event of an accident during your journey, please make sure to take the following steps:
Who to contact
Call NIG on 0345 300 4644 or go to https://nig.com/claims/
To go directly to make a claim go to NIG Claims Portal
For BUSINESS vehicles (e.g. taken from a car dealership) quote Zoom EV's policy number 006464386
For PEER-TO-PEER Sharing (e.g. EV owned by an individual) quote Zoom EV's policy number 006482146
When it is possible, then call / contact Zoom EV Member Support on 01565 818606;
You can contact the Host using the contact details (email and phone number) provided to you by email when the booking was confirmed.
What to do
Note the registration numbers of the other vehicles involved and obtain the names and addresses of everyone involved, including witnesses;
Make the Vehicle secure;
Tell the police without delay if anyone is injured or if the Guest was unable to exchange details with other drivers;
Do not admit responsibility or attempt to negotiate unless having spoken to the insurer, they have been advised that they may do so.