In this document

Changes to Osprey Benefits
Which customers will receive which benefits?
Up to 500kWh Free Charging!
Prize Draws

Osprey Benefit - Terms and Conditions

Changes to Osprey Benefits

"Benefit A" - PRE 1 Nov 2022:

  • 1 month of rapid charging free

  • 18% discount off the PAYG rate

"Benefit B" - POST 1 Nov 2022:

  • Up to 500kWh of rapid charging free

  • Enter regular prize draws to win free charging

All customers must have entered their Zoom EV code into and started the charge via the Osprey App

Which customers will receive which benefits?

  • Customers with an EV Bundle that was activated PRE 1 November 2022: will remain on "Benefit A" for the remainder of their 12 month EV Bundle subscription. Upon any subsequent Bundle purchase / renewal they will move to "Benefit B". These customers are NOT eligible to enter competitions under "Benefit B".

  • Customers with an EV Bundle that was activated POST 1 November 2022: will automatically be put onto "Benefit B".

For questions or support, please contact membersupport@zoom-ev.com

Up to 500kWh Free Charging!

  • You must enter their Zoom EV code into and start your charge via the Osprey App.

  • You have the duration of your 12 month subscription to use your free kWh (in one or multiple sessions)

  • The kWh free charging will expire either once used, or at the end of the 12 month period.

Prize Draws

  • Prize draws will run every 2 months, the details will be shared via email (where marketing preferences are enabled) and on our website.

  • The number of potential winners (and the amount of kWh they win) per draw will be visible on our website as it will vary per draw.

  • Where the customer needs to charge (e.g. charge twice in two months), this can be done at any time within the time period.

Eligibility

  • Customer must have an active EV Bundle issued / purchased on or after 1 November 2022 to be eligible to enter / win.

  • Customers must first use up their free 25kWh of charging to be eligible to enter / win a draw. They can do so on the same charge as they are using to enter a draw.

  • Customers must have entered their Zoom EV code into and started their charge(s) via the Osprey App.

Winners

  • Winners will be communicated to by email within 5 days of the closing date.

  • Winners will have 12 months to use their free charging.

  • A customer can enter / win multiple times, there are no restrictions.